Serendipity in Automation

Not all things are improved by automation. But I know that I am in a profession that is inching toward obsolescence (or being pushed toward transformation) by increasingly smarter machines.  Right now Alexa, Siri, or Google’s AI can do about 20% of my job better than I can, because they have rapid access to a wider store of information (and they don’t get bored or irked when answering the same routine question repeatedly).

But for now I still have the human edge, I can intuit and extrapolate.  I can weigh intangibles in the value of my sources.  How quickly and adeptly does the author get to the point?  How well do they answer the implied questions?  And I can create content, build bridges to understanding, and provide clarity in the way I answer.

I think people are really only limited by their (un)willingness to keep learning.  Change is unsettling.  Growth is hard.  Adapting is exhausting.  But if you can learn to be excited about new ideas and information I think you sleep better at night.  I’m not going to allow myself to avoid the future.

Hal 9000
I’m afraid I don’t know where the bathrooms are, Dave.